Blackboard Instructions for Students

Checking Grades

Seeing feedback on Assignments

Reviewing Quizzes

If you are in the middle of something like responding to a discussion post or posting your blog and you click submit and suddenly get an error here are the first things to try:

1. Try a different internet browser - if you were using Chrome then try Firefox
2. Restart your computer
3. Clear your browser cache/history - instructions vary based on browser type

If none of these work, then email edtech@wesleyseminary.edu 

Need Help with Blackboard?

• First, please try to solve the problem.  A computer restart or trying another browser if nothing else.  Resources for students can be found on this page.  
• Next, be sure to email your instructor.  To do this from Blackboard click Send Email in the Course Menu on the left, then click All Instructor Users and construct your message.

If your problem cannot be solved and you need help sooner, please contact us at one of the following options:

• Email Blackboard Technical Support at edtech@wesleyseminary.edu
• Call (202) 885-8640 (campus extension 8640)
• Walk in at TG-04,TG-06 or TG-07 between 8:30 am and 5 pm

If you need help with your password, please email SolutionWorx using the address below. SolutionWorx is unable to offer technical support to students experiencing difficulty with their personal devices, unless it is an issue related to WIFI configuration.

• studenthelp@solutionworx.com