Getting Started with Blackboard

Blackboard 9.1 is the Learning Management System (LMS) used by Wesley Theological Seminary.  Blackboard provides a comprehensive ste of tools for developing and delivering courses.

 

How to Log-in to Blackboard

All  courses utilize the Blackboard Learning Management System. Students will use the Student ID (ex: jwesley3805) and numerical password supplied upon acceptance to Wesley.

Log into MyWesley and click Blackboard  below and to the right of the login box. 

The system is also accessible directly at http://blackboard.american.edu  If accessing Blackboard here, enter the letters wts in front of username (ex: wtsjwesley3805) and use the same numerical password.

 

Troubleshooting Tips

  • Forgot your username/password or get an “invalid username” message
    • Review the information sheet detailing log-in instructions received upon acceptance to Wesley
    • Contact your registration office (DMN, COS, or Wesley Registrar) to make sure your registration is complete
    • Submit a help ticket to Solutionworx by emailing support@solutionworx.com 
  • Do not use Internet Explorer as your web browser (stick with Google Chrome, Firefox, Safari)
  • Make sure your computer complies with the minimum technical requirements
  • Delete the browsing history/cookies on your computer

Still need assistance?

 

Technical Support and Training for Blackboard

Faculty                             Students

 

 

Technical Requirements

To use Blackboard students must have a fully functioning computer running a modern Operating System

Microsoft Windows 7 or Higher

  • Windows 7, Windows 8, 8.1, or 10 (10 is due out summer 2015)
  • Intel Pentium 4 2.33 GHz or faster CPU and at least 4 GB memory is recommended
  • Up-to-date version of  Adobe Flash Player
  • Up-to-date version of  Microsoft Windows Media Player (or other software that can play videos)
  • Up-to-date Word processor and presentation package (Word and PowerPoint 2010 or newer)

 

Mac OS/X

  • Mac OS X 10.8x or newer
  • Intel processor  and at least 4 GB of RAM
  • Up-to-date version of  Adobe Flash Player   (or see VLC below to play Adobe Flash FLV/F4V files)
  • Up-to-date word processor and presentation package (Mac Office 2011 or new or iWorks 09 or newer – must be able to save documents as .doc file)
  • One of the following media players
  • VideoLAN VLC media player
  • Up To Date Quick Time

Courses may also require hardware such as a headset with microphone for web conferencing.  This will be specified on the syllabus.

 

Browsers

Blackboard 9.1 supported browsers include: Firefox, Google Chrome and Safari.  Blackboard has had repeated problems with Internet Explorer and the Educational Technology Office advises against using it to access Blackboard.

 

Internet access

Blackboard courses perform best when using a high speed Internet connection.  Many locations offer free high speed Internet access, including the Wesley computer lab and DC public libraries.

 

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